Write to us!
Do you have any questions, special requests or suggestions? Use our contact form to get in touch with us. Our team looks forward to helping you and answering your questions as quickly as possible.
Your Questions, Our Answers
How long does it take for my order to be delivered?
It depends on the product. We have products in stock and some that are produced to order.
If the animal is in stock, delivery will take up to 5 working days.
Animal production, depending on the design, can take 4 to 6 weeks.
Can I return my order if I don't like it?
Yes, you can return the product to us in its original packaging within 14 days. The buyer bears the return costs.
Do you offer international shipping?
Yes, we ship the animals worldwide.
Are your products handmade?
All our products are handmade and unique.
Where can you see your animals live?
The largest selection is available in our showroom in Stuttgart, Relenberg 6.
Our animals are also available from the following retailers:
ZOOZOO Showroom
Relenbergstrasse 670192
Stuttgart
RAMSAIER LIVING TODAY
Königstraße 26
70173 Stuttgart
PAPPE LA PAPP
Fritz-Elsass-Str. 46
70174 Stuttgart
BÖHMLER
Valley 11
80331 Munich
STUDIO GRETEL
Schloßstraße 14C
82031 Grünwald
FREISBERG
Edigheimerstrasse 7
67069 Ludwigshafen am Rhein
APROPOS
Mittelstraße 12
50672 Cologne
LOMMANS
Grünstrasse 15
40212 Düsseldorf